We usually ship the product within 6 working days after receiving the order. Transit times are determined by the shipping method. However, shipping may be varied during acts of nature, festivals or unforeseen circumstances that may impede the logistical planning. If your order is time sensitive, please contact us and expedited shipping shall be organized if possible. We will give our best that your fuel reaches you on time.
All orders will ship through ground courier unless otherwise decided. An estimate of the shipping charges is available while you “check out”. As an operating guideline, orders equal to and under (cost), shall carry a nominal shipping fee based on location.
Return Policy:
1. Do not accept any product which seems to be tampered by the courier services.
2. Please make a video while opening the Packaging as a supporting proof.
3. Do not break the seal of the product if you have any doubts/questions about authenticity.
4. Once the product seal is broken, we do not accept return/replacement for the product.
We won’t be able to accept any return/replacement if the above points are not being followed.
We offer you complete peace of mind while ordering at Active Nutrition – you can return all items within 14 days of receipt of goods. Please ensure however that the product is unused, unbroken Seal and the tags, boxes and other packaging is intact. 2 way shipping charges (both side traveling) will be deducted from the refunded amount.
Refund and Cancellation Policy:
After placing the order customer can cancel the order before it gets dispatched. And in case of customer request for a refund, it will be processed through the same mode within 7 – 10 working days.